Question How do I care for my item?
AnswerCotton Fabrics (white and colored fabrics)

Machine wash on cold water using mild & eco-friendly low foam detergent, gentle cycle, hang to dry or tumble dry on low heat.

Hand wash on cold water using mild & eco-friendly low foam detergent, hang to dry or tumble dry on low heat.

Delicate Fabrics

Hand wash on cold water using mild & eco-friendly low foam detergent and hang to dry.

Can do dry clean especially for tutus

Question Hours of operation?
AnswerI am open to answer emails 9 am-6 pm Monday to Friday, except for public holidays, Philippine time (UTC 8). Please allow 48 hours MAX for a reply on weekdays. If you email us on the weekend, I will reply the next business day.
Question Payment
AnswerWe offer the following payment methods:

  • Paypal
  • Bank transfers or Bank Deposit

 

SECURE PURCHASING

Little Ela does not store or managed customer financial information upon processing of purchase orders via our supported payment methods listed above. Little Ela strives to follow its supported payment channels security policies and standards.

Fees

Shipping fees and payment gateway fees are seperate in item price.

Question Do you accept custom dress design?
AnswerLittle Ela accepts dress design customization as long as it has collaboration with our existing designs. Little Ela does not do any customes but does inspire pieces only, and Little Ela does not copy local brands.

Please fill our Contact Us form or email us at [email protected] for any inquiries.

Question Order Processing
AnswerOn-hand item purchases will be processed 1 to 3 working days after payment confirmation. If orders have items that are MTO and On-Hand estimated delivery date would be the date for MTO. 

Made-To-Order items will be processed 10 to 15 working days after payment confirmation. Please note for size customization measurement, the customer is required to contact Little Ela support. In-Stock means fabric is available.

For any delays, the client will be notified via email or text messages. 

Please note that shipping dates are excluded from the processing dates.

Question How does Little Ela clothing fit?
Answer

CHILD SIZE GUIDE

GIRL/BOY

Age 00 – 06 years 06 – 12 years 12 – 18 years 18 – 24 years
Chest / Waist Length (in) 15″ 17.5″ 19″ 20″
Shoulder to Bottom Hem (in) 13″ 14″ 15″ 16″

GIRL/BOY

Size 2/3T 3/4T 4/5T 5/6T
Chest / Waist Length (in) 21″ 21.5″ 22″ 23″
Shoulder to Bottom Hem (in) 17″ 18″ 19″ 20″

HOW TO MEASURE

* Measurements shown in the size guide refer to body measurements and not measurements of the garment.

Child Illustration

* We can also customize as per baby’s measurement.

* Should you wish to add 1-2 in longer pls do let us know.

Didn’t see your question? Send an email to [email protected]